In order to secure payments, our site requires authentication with the "3D secure" service for payments by credit card. This means that your bank will send you a code by SMS or email (depending on your bank) to verify that the payment is not fraudulent.
Unfortunately some cards are not 3D Secure compatible and you will not be able to use it on our site (gift cards for example).
It is also possible that the connection is interrupted at the time of payment, thus generating an error at the time of the transaction. In this case, we advise you to try again.
If you cannot resolve the problem, we advise you to go through PayPal. You can then use your bank card on our site through PayPal.
If the problems persist, do not hesitate to contact our customer service to help you.
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